For the third consecutive year, Netley Court, a luxury care home in Southampton which is part of the Cinnamon Care Collection, has been recognised in the Carehome.co.uk Awards 2020 as a Top 20 care home in the South East – a particularly impressive achievement given there are over 2,945 care homes in the region. The awards are organised by Carehome.co.uk – the Trip Advisor of the care home industry – and are based on reviews by residents, their families and friends. Netley Court scored an impressive 9.9/10.
In addition, Cinnamon Care Collection, which runs 13 care homes across the Midlands and South East of England, was named a Top 20 Mid-Sized Care Home Group.
Mark Shockledge, Senior General Manager at Netley Court commented, “It is a huge achievement to have won a Carehome.co.uk Award for the South East region based on reviews from residents’ families and friends. This award follows on from our recent ‘Outstanding’ CQC inspection and is yet another great external endorsement of the exceptional care and support that we pride ourselves on providing to every resident at Netley Court.
“There is no doubt that, like all care homes nationwide, we have faced very challenging times recently. As part of the Cinnamon Care Collection, we have benefited from the Group’s strong leadership which resulted in us putting in place a number of procedures to protect our residents and team members. These included closing our doors to all visitors ahead of Government recommendations and providing additional infection control training including Coronavirus and relevant measures to prevent its spread. The safety of our staff and residents is our number one priority; working in partnership with the Group’s leadership team ensures that standards at Netley Court continually remain exceptionally high.”
Amanda Hopkins, Reviews Manager, carehome.co.uk said, “Care home groups which ensure every one of their care homes have the same high standards and values, with compassion, kindness and dignity at the heart of their care, are making a profound difference to residents’ lives.
Based on Victoria Road in Netley, with commanding views over Southampton Water, Netley Court provides residential care, day care, respite care and specialist dementia care. Netley Court is currently accepting new admissions for residential and respite care and follows a rigorous process as a result of COVID-19.
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